Bellwether Book Review: Growth is Dead: Now What? by Bruce MacEwen
/in Book Reviews, Business Development, Leadership, Strategy //Tags: Book reviews, Law firm strategyby Natasha ChettyTo read most practice management publications, you’d think that national and multinational law firms are on the path to destruction. To read Bruce MacEwen’s book, “Growth is Dead: Now What?” you might think again. But you’d better steel yourself. The journey off-course could be bumpy.
Why clients fail to manage expectations
/in Client Service, Communication //Tags: client service, managing expectationsby Natasha ChettyClients know when they need to discuss something that isn’t going well or that will eventually cause a problem. They just don’t know how to broach the conversation. Here are some of the reasons why, and suggestions to manage expectations on both sides of the relationship.
Reputation and risk: a fine balance
/in Communication, Leadership, Reputation //Tags: crisis communications, halo effect, reputation, Reputation Managementby Natasha ChettyAs Warren Buffet said, “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” Professionals must constantly balance the need to capitalize on their reputation with public expectations of responsibility. Here are some observations on how to get it right.
Five ways to spruce up your LinkedIn profile
/in Communication, Reputation, Social Media //Tags: Lawyers, LinkedIn, Social Mediaby Natasha ChettyThinking about revamping your LinkedIn profile? If it’s been a while since you last logged in, here’s a quick primer on getting re-acquainted with “the world’s largest professional network” (or more importantly, your own network).
Three techniques to effectively build business
/in Business Development, Client Service, Marketing /by Natasha ChettyOverwhelmed by messages extolling the virtues of various marketing techniques? Here’s a primer to keep it all in perspective.
2013 Pacific Dental Conference Presentation
/in News, Reputation, Social Media //Tags: Pacific Dental Conference, Reputation Managementby Natasha ChettyNatasha Chetty, Principal Consultant at Bellwether Strategies led a standing-room-only seminar on “Reputation Management for the Modern Practice” at the Pacific Dental Conference in Vancouver. She discussed how dental professionals can build their individual reputations and that of their practice and how to respond when reputation is threatened.
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