Big data, small data
/in Business Development, Strategy //Tags: business planning, data analysis, sole practitionersby Natasha ChettySole practitioners often struggle to find and interpret meaningful practice data that points business-building efforts in the right direction. New practice management software with great reporting features helps many lawyers find personalized information in an instant. But old habits – such as not bothering to look at the data on a regular basis or do […]
Observing the Office Grouch
/in Firm Culture /by Natasha ChettyMany of the lessons Sesame Street taught us about how to get along with the people in our neighborhood actually still serve us well in the workplace. Consider the wisdom of Oscar the Grouch, for example.
Bellwether Strategies Client Wins Corporate Social Responsibility Award
/in Leadership, News //Tags: Corporate Social Responsibilityby Natasha ChettyOn November 6, 2014, Bellwether Strategies client Leed Advisors Inc. was honoured with the inaugural Corporate Social Responsibility Recognition Award from the Surrey Board of Trade.
Simple Questions for Complex Situations
/in Client Service, Communication, Project Management //Tags: Checklistsby Natasha ChettyHow many professionals consistently use a checklist of questions to ask clients at the beginning of a client matter? Many customize checklists published by regulators for a particular practice area, client service style or matter management process. The focus is often on quality assurance, risk mitigation and scope of work. Is there a way to include the human element […]
LPM Initiatives at Large Law Firms – The Road Ahead
/in Book Reviews, Project Management //Tags: legal project managementby Natasha ChettyThis post was co-authored by my colleague, Jim Hassett, Ph.D.. It was originally published on the Canadian legal blog, Slaw.ca on October 1, 2014 Many large law firms in Canada and the U.S. have begun to implement legal project management initiatives, albeit with varying degrees of success. Jim Hassett’s latest book – Client Value and Law […]
The Trust Imperative: Part II
/in Communication, Firm Culture, Leadership //Tags: organizational change, organizational trustby Natasha ChettyThe second half of an interview with noted professor and author, Aneil Mishra, Ph.D., discussing how leaders of professional organizations can build organizational trust to gain competitive advantage.
The Trust Imperative: Part I
/in Firm Culture, Leadership, Reputation //Tags: organizational development, organizational trustby Natasha ChettyInternationally recognized leadership consultant Aneil Mishra, Ph.D. shares insight on why workplace trust creates competitive advantage.
Back to (Business) School
/in Business Development, Leadership, Strategy //Tags: Continuing Educationby Natasha ChettyAh, September. The leaves are falling, the air is crisp and most of us feel motivated to learn something new. Stanford University offers several online learning options for lawyers and legal professionals* interested in sharpening their business skills, especially in the areas of entrepreneurialism and innovation. The videos and podcasts in their Entrepreneurship Corner are professionally produced, […]
Misquoted in the Media? Set the Record Straight.
/in Marketing, Reputation, Social Media /by Natasha ChettyBeing interviewed for a news item or feature story on your area of expertise is a great way to build a professional reputation. It looks good in a Google search. It associates your esteem with that of the publication. And you can refer to the coverage in marketing materials without sounding self-aggrandizing. But what if you’re misquoted?
Schmooze Without the Ooze
/in Business Development, Client Service //Tags: Networkingby Natasha ChettyMerriam Webster defines “schmooze” as a verb meaning “to talk with someone in a friendly way often in order to get some advantage for yourself”. That sounds unctious doesn’t it? I was recently interviewed about modern methods of getting to know clients and potential clients in a more sincere way than a lot of people associate with schmoozing.
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