When firm leaders agree on strategic objectives, it’s time to align employees towards achieving them. As with anything with multiple moving parts, adjustments can help the system work at its best. Last week, I discussed the difference between employee engagement and employee alignment. Engagement is what motivates people to arrive at work each morning. Alignment is […]
Most of us believe that the more ties between people at varying levels of a law firm and people at varying levels of the client organization, the less likely it is that a client will follow a departing star lawyer – be it a rainmaker, a client team lead or other relationship partner. New research uncovers deeper aspects of institutional relationships that you might not have considered.
What is it about summer that makes us so nostalgic? I spend a lot of time between June and September wishing I was hanging out with friends or family in Saskatchewan (where I grew up), even though I have a perfectly nice life in Vancouver. I’ll respond positively to almost any marketing message reminding me of long, carefree days where my […]
We’re halfway through 2014. How’s your practice strategy coming along?
If you’re feeling stuck, you might find inspiration in “The End of Competitive Advantage” by Columbia Business School’s Rita Gunther McGrath. McGrath’s framework makes a lot of sense for firms dealing with rapidly changing environments
What would happen if you were able to practice more efficiently or build better work habits? Legal project management (LPM) techniques are widely recognized as a sound way to do this. But firm leaders are often met with resistance when they broach the subject with their lawyers.
In their bestselling book “Switch”, Chip Heath and Dan Heath investigate why it’s so difficult for us to change the way we do things, even when the rational case for change is clear and compelling.